Social Media Analytics Dashboard
Activity
All about your team’s use of social media.
When, where, what, how and how often are they posting.
Account Performance
All about your accounts’ overall performance.
How many followers, likes, shares and views. How these metrics have changed over time.
Engagement
All about your customers’ interaction with your posts.
Views, likes, shares and comments.
Your best posts; and your worst posts.
Comments
Is marketing spend correlated with increased performance?
All about what your customers are saying to and about you.
Whether their sentiments are positive, neutral or negative.
Historical Trends
Compare all KPIs and metrics over time. Today, this week, month or year.
Identify seasonality and trends.
Compare your social media metrics with your sales data.
Competitor Analysis
Every metric available for you, is available for your competitors.
Learn from what they are doing right – and wrong.
Who is gaining or loosing followers? Who has the most customer engagement? Whose customers express the most positive sentiment?